Educational staff ( Tendik) Faculty of Mathematics and Natural Sciences (FMIPA) Syiah Kuala University (USK) took part in training related to improving service quality. The activity, which lasted for half a day on Wednesday, 20/4, was opened by USK Deputy Chancellor II Dr. Ir. Agussabati, M.Si in the AAC Dayan Dawood VIP Room.
This training activity has the theme “Towards Optimal Work Productivity and Excellent Service at the USK Faculty of Mathematics and Natural Sciences”. The presenter for this activity is Kokom Komala, S.Pd., M.Pd who is the Madya Widyaswara/Basic Training and PKTBT Coordinator of the Kemdibudristek Education and Training Center. Furthermore, this training was moderated by the Head of the General and Financial Bureau, Maimun, ST, MM
Dean of the Faculty of Mathematics and Natural Sciences (FMIPA) USK Prof. Dr. Teuku Mohammad Iqbalsyah, M.Sc said, previously, USK had appointed FMIPA as the work unit that would implement the Integrity Zone (ZI) on July 9 2021.
The formation of ZI is a form of USK’s commitment to eradicate the practices of Corruption, Collusion and Nepotism (KKN). As well as efforts to create a Corruption Free Area (WBK) and a Clean Serving Bureaucratic Area (WBBM).
The Dean of FMIPA stated that creating excellent service must be our common concern. He gave an example of how bank officers serve the community. They serve wholeheartedly and respond well to public needs.
“This awareness of serving well is what we must build, and thank you, the leadership of this University, for showing FMIPA as a role model for the Integrity Zone on this campus,” he said.
Meanwhile, Agussabti in his speech said that he welcomed the implementation of training like this. According to him, the quality of service at USK has developed well. But it’s still not in the prime category.
He believes that changing the service system in an agency is not easy. These efforts must be well structured. Therefore, Agussabti believes that training like this must be sustainable.
Regarding Prima service, Agussabti said, this will easily be realized if someone makes work their vision or future. In this way, he will work completely even without supervision by his superiors.
“Because he understands that if he works well then the goodness will return to himself. “God willing, his good performance will be assessed by his superiors so that he will get a promotion,” said Agussabti.
